Methodology

How we rate diamond painting suppliers

A rating is only worth reading if you know what produced it. This page explains exactly what goes into a profile on Diamond Painting Reviews, how the star average is calculated, and what we will not do.

1. Where the information comes from

Every profile is compiled from two sources: what a business publishes about itself, and what readers report after buying from it. Public information gives us the stated minimums, lead times, product formats and shipping terms. Reader reports tell us whether those statements survive contact with reality - whether bags arrived short, whether a canvas was folded, whether a quote arrived at all. Where the two disagree, we say so in the profile rather than resolving it in the business's favour.

2. What we score, by category

Manufacturers are assessed on print registration, canvas weight and backing, drill seating, colour consistency between batches, and how closely bulk output matches the approved sample. Wholesale suppliers are assessed on published minimums, tier structure, stock reliability, freight and carton handling, and how the second order goes rather than the first. Shops are assessed on delivery against the stated estimate, completeness of drill bags, rolling versus folding, and whether the finished piece resembles the listing photograph.

3. How the star average works

The score you see is a straight arithmetic average of every reader review published on that profile, to one decimal place. There is no editorial adjustment, no weighting for the age of a review and no floor applied to businesses we like. A profile with four reviews averaging 4.7 outranks a profile with thirty averaging 4.3 - and that is deliberate, because a repeated pattern of satisfaction matters more than raw volume.

4. How ranking works

Category pages and the home page sort by average reader rating first, then by reader visits. Reader visits are counted when someone opens a profile page on this site. The two-signal order is simple on purpose: stars capture quality, visits capture interest, and neither can be bought.

5. What we don't do

We do not accept payment for a listing, a position, a score or a rewrite.
We do not delete negative reviews because a business asked us to. Reviews are removed only if they are spam, abusive or contain personal data.
We do not publish reviews we cannot attribute to a reader, and we mark reviews from confirmed buyers separately.
We do not claim to have visited factories we have not visited. Where a claim comes from a reader rather than from us, it is described as a reader report.

Spotted something out of date? Prices, minimums and lead times move constantly. If a figure on a profile is wrong, or a review looks fabricated, tell us and we will re-check the profile. Corrections are noted on the page rather than made silently.

Continue with manufacturer reviews, wholesale supplier reviews or shop reviews.